Faq's

All of our orders are processed same day, as long as they are placed within normal business hours. Packages are shipped via priority mail and can take 1-3 business days to arrive.

Yes, customers must be of legal smoking age (21) to purchase smoking-related products from our store. Age verification is required at checkout. There are no age restrictions on certain products such as snacks and drinks.

Once your order is shipped, we'll send you a tracking number via email. You can use this number on our website or the carrier's website to track your package's progress.

We accept returns on most unopened and unused products within 30 days of purchase. Please not that certain items, like perishable goods (including exotic snacks) may not be returnable. Check our return policy for more details.

Due to legal restrictions, we cannot ship tobacco products to states or countries where they are restricted. For other items, such as glassware and exotic snacks, we ship to most locations, but it's best to check our shipping policy or contact us for specific information. At checkout, you will be notified what products can and cannot be shipped to your based on your address.

yes, we frequently offer discounts and promotions on various products, including birthday offers and discounts. Follow us on Instagram and TikTok to stay updated on our latest deals.

Our exotic snacks are sourced from reputable suppliers and are safe for consumption. However, we recommend checking the ingredient list for potential allergens if you have food sensitivities or allergies.

Please contact business@goldsmokes.store and we will get back to you as soon as possible.