Shipping & returns
fast and reliable shipping
At Gold Smokes, we understand that when you make an online purchase, you're eager to receive your order asa quickly as possible. That's why we're committed to providing fast and reliable shipping services. Same-Day shipping is our standard for all orders placed within our operating hours, ensuring that your items are on their way to you without unnecessary delays. Our efficient process guarantees that if the post office is open, your productss are dispatched the same day you order and typically arrive within 1-3 business days.
Seamless and secure delivery
We take pride in ensuring that your order reaches you safely and securely. Our team carefully packages your items, whether it's the latest smoking accessory or exotic snacks, with the utmost care. We collaborate with trusted delivery partners to offer a seamless delivery experience, from our door to yours. You'll receive a tracking number for every order, allowing you to monitor your package's journey in real-time.
hassle-free returns
We aim for your complete satisfaction with every purchase at Gold Smokes. However, we understand that sometimes, an item may not meet your expectations. Our Hassle-Free Returns policy allows you to return unused and unopened products within 30 days of purchase. We strive to make the returns process as straightforward as possible, ensuring you can shop with confidence.
Defective Products? No problem!
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hassle-free returns
Phasellus ut leo sit amet nisl congue scelerisque et a lectus. Donec nec ornare felis, sit amet varius odio. Mauris molestie viverra neque, vel gravida lectus ultrices eu. Proin dui nisi, accumsan quis tortor ut, mollis sodales sem. Aenean gravida eros vel tellus cursus tristique. Donec justo tellus, malesuada et est at, elementum mollis quam.
hassle-free returns
Phasellus ut leo sit amet nisl congue scelerisque et a lectus. Donec nec ornare felis, sit amet varius odio. Mauris molestie viverra neque, vel gravida lectus ultrices eu. Proin dui nisi, accumsan quis tortor ut, mollis sodales sem. Aenean gravida eros vel tellus cursus tristique. Donec justo tellus, malesuada et est at, elementum mollis quam.
An important note about credit fraud
Gold Smokes values it's customers. Therefore, to protect consumers, we verify all on-line credit card purchases, and vigorously pursue all fraudulent attempts to purchase merchandise with stolen or unauthorized credit cards.
We work closely with local, state, and Federal agencies under the auspices of the Computer Crime Act of 1986 - so, if you order something using a stolen credit card, it will be discovered and forwarded to the proper authorities.